Refund & Return Policy
Please review this policy before purchasing digital reports, guides, or downloadable products from The Invisible Machine.
Last updated: June 2026
Digital Product Policy
The Invisible Machine sells digital products, including downloadable reports, guides, and related content. Because these products are delivered electronically and can be accessed immediately after purchase, all sales are generally final.
Refund Eligibility
Refunds may be considered only in limited cases, such as duplicate purchases, technical delivery issues, or accidental orders reported promptly after purchase.
Non-Refundable Items
Once a digital product has been downloaded, accessed, or delivered by email, it is not eligible for return in the same way a physical product would be.
Technical Issues
If you have trouble accessing your purchase, please contact us so we can help resolve the issue. We may resend the download link or provide another way to access the product.
How To Request Help
To request support, contact us within 7 days of purchase and include your name, email address, order number, and a short description of the issue.
Contact Support